Arrivals Report

The Arrivals Report allows you to enter search criteria and view the guests that are due to arrive during the identified time period.

Note: There are many types of report available in Skyware Systems. This particular Help topic deals with the Summarized Arrivals Report.

Once generated, the Arrivals Report shows the guest's name, the status of the stay (RESV, FOLIO, HIST, etc), the type of room, number of rooms, number of people in the room (adults, children, youths), room rate, if it is guaranteed, the current folio balance, and the room number.

The information displayed in the report can be tailored to your specifications, with selections for various options making it simple to generate exactly what information you want at the click of a button. (This report parallels the Departures Report).

A version of this report also appears in the standard set of Emergency Reports that may be generated for the Property, and is included in the Arrivals, Stayovers and Departures Report.

 

 

 

Click Arrivals Report from the Registration section of the Full Menu.

 

 

Click the icon on the left for the Full menu.

Full Menu Icon OR Full Menu option when viewed using the modern light look of Skyware

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

Full Menu Table OR Full Menu popup version seen in Modern Light look of Skyware

The section on the top left is the Registration section.

Registration section of Full Menu OR Registration section of the Full Menu in the NEW skin look for Skyware

Click on Arrivals Report.

Registration section of Full Menu with Arrivals Report option selected OR Registration section of the Full Menu with the Arrivals Report command selected, NEW look for Skyware

 

OR Select Arrivals Report from the Quick Menu:

Quick Menu with Arrivals Report selected OR Quick Menu with Arrivals Report selected, NEW look for Skyware

 

When the Arrivals Report command is selected, the Summarized Arrivals Report screen will open.

Summarized Arrivals Reports screen, NEW look for Skyware

There are several sections to choose from for your options in the Report:

 

Arrivals Report Date options

This section allows you to specify the date range you wish to see shown in the report. The default option for both the From date and the To date is today's date in Skyware Systems.

Change the From and To Date by clicking within the date field to open the calendar icon and select the date(s) you wish to have displayed on the report.

 

 

Arrivals Report Report Options section

There are several report options to select from. Using the radial button options, choose which (ONE) Report Option you want for this report. The default option is Reservations Only. You may choose to show:

With Cancellations,

With Company or Group information,

With Cancellations AND Company Group Info,

With Deposits Only,

Reservations Only,

Actual (Arrivals)

OR

Wait List (Only).

 

Arrivals Report Sort Options section

There are several sort options to select from. Using the radial button options, choose which (ONE) Sort Option you want for this report. The default option is Alphabetical (Guest Name). You may choose to sort by:

Alphabetical (Guest Name),

Room/Site Number,

Building - Alphabetical (only guests in one building),

Building - Room/Site Number (only rooms/sites in one building/area), or

Date/Time entered.

 

Arrivals Report Other Options section

Other options are available for display, if desired, and may be selected from this section to be included in the Arrivals report.

ANY options in the Other Options section may be selected, or ALL can be selected if desired. The default option is NONE selected. Check the box(es) if you wish to have the option(s) shown in the report.

Select from:

Include Non-Bedded Rooms/Sites? (parallels the Departures Report).

Show Comments (Arrivals Report will include any guest and stay comments if this option is checked).

Show Preferences/Packages/Amenities (Arrivals Report will show the Packages/Amenities by day if this option is checked).

Show Details

Suppress Rate Information (the rate information is automatically displayed in the report unless this option is selected. Check this box if you DO NOT wish to have the rates shown).

 

You may choose to further refine the details in the report by choosing to specify particular category options. The default options are to show ALL possibilities, but you may choose to show selected options ONLY from drop-down menus for:

Travel Agent,

Rate Plan,

Room/Site Type, and

Group and Company w/Neg Rate.

 

Once you have made your selections for the Arrivals Report, you may choose how to have the Report generated.

Arrivals Report Generation options

Click the button "Show Arrivals" to generate the Arrivals Report in PDF form.

The Arrivals Report will open in a new page, with all your specified information displayed.

Arrivals Report Summary for printing

This page may be viewed online or printed for use at the Front Desk.

 

Note: By default, the report is generated in PDF form and opens in a separate browser window. You may choose to have the Report generated for use with Excel rather than the automatic display for viewing, by checking the box for either:

Generate report to Excel OR

Generate report to Excel (data only).

 

 

Date Updated January 11, 2024